Refund Policy
At Muckins Farms Soap & Candle Co., we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please review our refund policy below.
1. Returns
You have [Insert Number of Days] days from the date of purchase to return an item for a refund. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
2. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within [Insert Number of Days] days.
3. Exchanges
If you receive a defective or damaged item, please contact us at [Insert Contact Email] to arrange an exchange. We will provide instructions on how to return the item and send you a replacement.
4. Non-Returnable Items
Certain items are not eligible for return, including:
- Perishable goods
- Sale items
- Gift cards
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. How to Return an Item
To initiate a return, please contact us at [Insert Contact Email] with your order number and details of the item you wish to return. We will provide you with instructions on how to proceed.
7. Contact Us
If you have any questions about our refund policy, please contact us.